discovering ...
Tapstart - Find best jobs, compare skills with others, get noticed

gift a job - Tapstart

Hi, Found a new job opening via Tapstart. Check it out!Company: Audibene,Designation: Customer Care Consultant,Location: Gurgaon, Haryana, India,Salary: rs. 4 - 5 lakhs p.a.,

  role - Customer Care Consultant
  location - Gurgaon, Haryana, India
  salary - rs. 4 - 5 lakhs p.a.

  experience : 1 - 3 yrs
  graduation requirement - Any Bachelor Degree or higher in any field

  website - not specified
  industry - not specified
  functional area - not specified

  specific requirements -
  • Fluent in English, Hindi, and other Indian languages are a plus (e.g. Tamil, Kannada, Bengali, Malayalam, Punjabi etc.). You will need to be able to conduct content-rich and detail-heavy conversations with customers in the appropriate vernacular languages
  • 1-2 years’ work experience as customer care agent or in similar positions with high relevance of customer interaction
  • Ideally experience with medical devices and/or healthcare services
  • Customer orientation and professionalism in engaging with our customers
  • Empathy for people and their expectations towards a medical product
  • Hands-on-mentality and performance orientation
  • Independent thinker, good problem solving skills, adept at communicating with diverse populations, and entrepreneurial mindset

quick description:

  • Individual consultation of customers regarding hearing problems and hearing aids
  • Professional support of customers from the first point of contact to the final sale - no cold-callings, but content-rich consultation of demanding customers
  • Create the best patient journey for the customer through counseling and instruction
  • Development of individual solutions for our customers on basis of identified needs and expectations jointly with our partners and customers

share with your friends

facebook share linkedin share google plus share twitter share

view more job openings